With following details:
Complete Name
Email Address to be used
Contact Number
***Bonus may apply
Return to Career ListingsPosition Description:
1 English Speaking Resolution Specialist:
• Graduate
• 3-5 years of call center experience (Voice based)
• Excellent communication & interpersonal skills
• Preferably a stint in a supervisory role
14 English Speaking Agents:
• 1-3 years of call center experience (Voice based)
• Excellent communication & interpersonal skills
• Experience in MS Office Tools
5 Spanish Speaking Agents:
• 1-3 years of call center experience (Voice based)
• Excellent communication & interpersonal skills (Both English and Spanish)
• Experience in MS Office Tools
At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 68,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.
We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.
No unsolicited agency referrals please.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER.
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Skills:
Analytical Thinking
Client Relationship
Communication (Oral/Written)
Conflict Resolution
Detail-oriented
English
Financial Mgmt
Listening
Microsoft Office
Motivating
Multi-tasking
Negotiation
Problem Solving/DecisionMaking
Solution Analysis
Spanish
Strategic Thinking
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