PASAY - CUSTOMER SERVICE ASSOCIATE

For more than 28 years, TeleTech has remained a leading provider of comprehensive customer and enterprise solutions. We have de­signed, implemented, and man­aged critical business processes for Global 1000 companies. Simply put, TeleTech supports its clients’ customer lifecycle management needs by helping them target, acquire, retain, and grow their customer bases; while providing seamless integration and man­agement of customer-impacting enterprise management services that support major business tasks.

TeleTech serves clients in the automotive, financial services, communications and media, government, healthcare, retail, and travel industries. These clients call upon TeleTech to help them solve their mission-critical problems with innovative, customer-centric solutions. TeleTech delivers the outcomes that matter most to business leaders – making their most ambitious goals realities.

PASAY - CUSTOMER SERVICE ASSOCIATE
(National Capital Reg)

Responsibilities:

DUTIES & RESPONSIBILITIES

• Answers incoming calls and emails promptly and in accordance with established call/email -handling procedures
• Provides concise, quality customer service in a professional and courteous manner for client projects
• Performs related work as required and works on special projects, as requested
• Interacts with fellow team members to enhance project performance

Requirements:

QUALIFICATIONS/EXPERIENCE/KNOWLEDGE

EDUCATION:

• 2 years minimum Collegiate background.

EXPERIENCE:

• Preferably with 6 months work experience in customer service

SKILLS:

• Strong written and verbal communication skills
• Knowledge of MS-Office products: Mail, Word & Excel
• Telephone courtesy skills
• Computer knowledge
• Data entry ability

Walk-in applicants are welcome to apply!

Just bring (1) one valid ID and (1) one resume

Visit us at Bldg. F, SM Corporate Offices, JW Diokno Boulevard, Pasay City

(In front of SM Mall of Asia)

To apply online visit www.HirePoint.com. The
exclusive career gateway of TeleTech.