Customer Relations Associates

RESPONSIBILITIES:

• Handles all inbound/outbound calls pertaining to the after-sales inquiries and concerns of clients, strictly following a phone verification process and using bank systems responsibly
• Provides clear and adequate information and instructions to clients contacting the Bank via telephone and make the necessary requests or endorsements to the concerned units.

REQUIREMENTS:

• Candidate must possess at least a Bachelor's/College Degree in any field.
• Candidate must have excellent communication, listening and customer service skills.
• Candidate must be willing to be assigned to shifting schedules.
• Candidate must be willing to undergo training.
• Required language(s): Filipino, English
• Fresh graduates/Entry level applicants are encouraged to apply.
• Full-Time positions available.
• Applicants should be Filipino citizens or hold relevant residence status.

Website: http://www.psbank.com.ph
Location: 7F PSBank Center, 777 Paseo de Roxas
corner Sedeno Street
Makati City
Preference will be given to candidates who APPLY ONLINE